Terms of Service

1. Acceptance of Terms

By downloading, installing, or using Dictura (“the App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the App.

2. Description of Service

Dictura is a macOS application that provides voice-to-text dictation, AI-powered text formatting, translation between 60+ languages, and related productivity features. The App offers both on-device and cloud-based transcription modes.

3. Subscription Plans & Billing

Dictura offers a free tier with on-device transcription, and paid subscription plans (Plus and Pro) that include cloud transcription, AI translation, and additional features.

• Paid plans are billed monthly or annually through our third-party payment provider.
• All paid plans include a 14-day free trial. You may cancel at any time during the trial period without being charged.
• After the trial period, your payment method will be charged automatically at the start of each billing cycle.

4. Merchant of Record

Payments for Dictura subscriptions are processed by Polar Software Inc. (“Polar”), which acts as the Merchant of Record for all transactions. This means Polar is the entity that formally sells the subscription to you and handles billing, payment processing, invoicing, sales tax, and VAT. When you purchase a subscription, you are entering into a transaction with Polar, subject to Polar's Terms of Use and Privacy Policy.

5. Plan Changes, Cancellations & Refund Policy

You may upgrade, downgrade, or cancel your subscription at any time from your account settings.

• Upgrades: When you upgrade to a higher-tier plan, the new plan takes effect immediately. You will be billed for the new plan at the start of your next billing cycle.
• Downgrades: When you downgrade, the change takes effect at the end of your current billing period. You retain access to your current plan's features until then.
• Cancellations: When you cancel, you retain access to paid features until the end of your current billing period. After that, your account reverts to the Free plan.
• Refunds: For transactions processed by Polar, refund requests are handled in accordance with Polar's Terms of Use, which include protections under applicable consumer law. To request a refund, contact us at support@dictura.com or reach out to Polar directly. We do not issue refunds or credits for unused time remaining in a billing period after voluntary cancellation or downgrade.

6. Cloud Transcription Minutes

Paid plans include a monthly allocation of cloud transcription minutes. Unused minutes do not carry over to the next billing cycle. On-device transcription is unlimited and not subject to minute limits.

7. Acceptable Use

You agree not to:

• Use Dictura for any unlawful purpose or in violation of any applicable laws
• Attempt to reverse-engineer, decompile, or disassemble the App
• Share, resell, or redistribute your account or subscription access
• Abuse cloud transcription resources (e.g., automated bulk transcription beyond personal use)

8. Intellectual Property

Dictura, its logos, design, and all related intellectual property are owned by Dictura. You are granted a limited, non-exclusive, non-transferable license to use the App for personal or professional purposes in accordance with these Terms.

9. Privacy

Your use of Dictura is also governed by our Privacy Policy. We do not store your voice recordings, transcriptions, or translations on our servers.

10. Disclaimer of Warranties

Dictura is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted service, accuracy of transcriptions or translations, or fitness for any particular purpose. Transcription and translation accuracy depend on audio quality, language, accent, and other factors.

11. Limitation of Liability

To the maximum extent permitted by law, Dictura and its developers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to loss of data, revenue, or business opportunities.

12. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. Upon termination, your access to paid features will be revoked immediately. No refund will be issued for remaining subscription time.

13. Changes to These Terms

We may update these Terms from time to time. Significant changes will be communicated via the App or email. Continued use of Dictura after changes constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, contact us at support@dictura.com.